Terms and Conditions

All extra values are with VAT 24%

Age:

The minimum age allowed for a drive is 21 years with the young driver fee (YDF) and 23 without it, regarding the car group. Some car groups require a higher age. 

Rental rates:

Eurorentals car rental rates are 24-hour day rates including vehicle and insurance. Fuel expenses are not included.

Payment:

As a form of payment, we accept the following credit cards: VISA, and Master Card. Renter allows a security deposit from € 790.00 to €1,860.00 EUR plus the estimated rental cost to be drawn from the credit card at the beginning of the rental to cover any excess/self-risk, fuel, penalties or any other unforeseen cost. Final statement will be done soonest possible after check in of Vehicle. No cash payment is accepted. A valid credit card only is accepted for the security deposit (Visa / Mastercard). Credit Card should be in the driver’s name.

Conditions of Optional Extras

Please note the price of optional extras is subject to change without notice. The optional extras are subject to availability.

Daily charge per unit:

  • Booster: 5 EUR, VAT included
  • Baby seat/Infant seat: 5 EUR, VAT included
  • Sat. Navigator/GPS: 8 EUR, VAT Included

Daily charge per driver:

  • Additional driver: 5 EUR, VAT included
  • YDF (Young Driver Fee): 12,40 EUR VAT included

Multiple additional drivers may apply if requested.

All drivers need to be present and show the driving license at the pick up of the car.

 

After Hours Fee:

Out of opening Hours reservations will incur a cost of 25 EUR VAT included. Be aware that each station has different operating hours. Please check regarding “out of opening hours charge” at the time of booking with the local office or by visiting our web page.

Mileage:

There is “Unlimited miles” per day included in Rental agreement. 

One Way Rentals/Drop off in different station

There is a standard rate sheet for the most popular one way rentals. Please contact with the local office for further information or check our web page.

Cross Border Driving Restrictions:

Cross Border is not allowed.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 

Penalty for smoking or extra cleaning:

Smoking is strictly not allowed in the rented vehicle. In case of smoking in vehicle or in case of excessive cleaning from either dirt of animal hairs, the Renter will change a full cleaning of the car at minimum 150,00 EUR plus VAT.

Identifications required:

At the time of rental Renters/drivers are required to present a valid passport/ID and driving license. All drivers of Vehicle should be holders of B-category driving license for 2 years at least. Those Renters, whose driver’s license is written in non-roman alphabet, need to have the international driver’s license or translation approved by official office. The Renters are solely responsible to ensure that their license is valid for use in the respective country and to determine whether an International Driving Permit is required by local law. 

Collision and Damage waiver (CDW)

Renters liability for damages to the rented vehicle is from 790.00 to 1,860.00  EUR. Except the charge regarding deposit amount 62.00 EUR VAT included will be demanded. The Renter will be held liable for any damages to the vehicle also including tires and disks even if the Renter is not personally responsible for the accident. In case of total vehicle loss renter’s liability is depending on the car group; more information can be found on the rental agreement. The CDW does not cover damages of interior and interior accessories and does not cover windshield cracks, fees for a tow truck and loss of, or damage to, the car keys. The Renter will be responsible for full amount of repair cost/full vehicle value in case of vehicle total loss if the damage has been caused by an act of negligence, caused under influence of alcohol or other narcotic substances or insurance company classified accident as a non-insurance case /serious traffic rules violation/. The Renter is liable to pay full amount of the repair costs of the rented vehicle in case an accident or substantial damage has not been duly reported to the police and addCar plus 50,00 EUR per day for each day the car is out of production. 

Theft Protection (TP):

Renters liability in case of theft of Vehicle or its parts is from 790.00 to 1,860.00 EUR plus the Administration fee 62.00 EUR VAT included, see rental agreement. In case of theft of keys, remote control and/or registration certificate are stolen with the car Renter will be responsible for the vehicle up to full value thereof. 

Excess Amounts and Deposits

Car Groups

Damage Excess Amount

Deposit Amount

Groups: A, B, N, C

790 EUR

790 EUR

Groups: D

990 EUR

990 EUR

Group: F, E

1100 EUR

1100 EUR

Groups: N2, J

1240 EUR

1240 EUR

Groups: M1, M2, K

1450 EUR

1450 EUR

 

Super Collision and Damage Waiver (SCDW): 

By accepting and paying an additional fee from 12.00 to 24.00 EUR per day, depending on the car-group, Renter’s liability for damages is the Administration Fee of 62 EUR VAT included. SCDW does not cover wheels, tyres, the underneath of the car, glasses, damages of interior accessories nor does it cover in case of negligence, caused under influence of alcohol or other narcotic substances. Neither does it waive any liability in case of theft of the vehicle. Also SCDW insurance excludes fees for a tow truck and loss of, or damage to, the car keys. If the excess is 0 EUR, the deposit is set to 100.00 EUR. This amount will be held in the event of charges not covered by any insurance (ie. traffic violetions, missing fuel etc.)

Administrative expenses:

In case of an accident or car damage, there is a non-refundable fee of 62.00 EUR in order to cover the administrative expenses. 

Check out/in: 

Check in and out of car is free of charge during office hours; outside office hours a fee is applicable. Renter is fully responsible for repair costs for any damages detected on the car not clearly marked on the Rental Agreement. A representative from Eurorentals may not be present at time of check-in and the Renter agrees that final statement and assessment of any damages may take place without the presence of Renter and agrees that any charges that may occur from this can be debited Renter later; but not more than 48 hours after return of the vehicle.

Early Returns/Unused Rental Days

No refunds (partial or full) will be given for rentals ended early, late collections, no shows or cancellations made after the rental start time.

Late Returns

A vehicle is hired for a contracted period as detailed on the rental agreement. There is a grace period of 59 minutes at the end of a hire after which an extra day hire will automatically be charged.

Amendments

Reservation amendments must be requested in writing, by email at least 24 hours prior to the start of your rental. Please note that telephone amendments will not be accepted.

Theft and loss of personal belongings: 

 Eurorentals is not to be held liable for items stolen, forgotten or lost inside the vehicle.

Failure to return the vehicle:

Failure to return the vehicle on the date and time set out in the Contract authorizes Eurorentals to charge Renter for each day they use the vehicle after it should have been returned. Renter will also charge a penalty of 50.00 EUR for every day of delay to cover the inconvenience caused to Eurorentals. Similarly, returning or abandoning the vehicle in a place other than the one indicated in the Agreement, will entitle Eurorentals to require Renter to pay rent for each extra day needed to retrieve the vehicle and return it to its pre-rental condition so it can be hired again; 50.00 EUR per day as compensation for loss-of-income, and the cost of moving or towing the vehicle, tolls, and safekeeping and guarding, as the case may be, to the place convened in the Agreement for returning the vehicle. In the event that the vehicle disappears or is not returned, Eurorentals reserves the right to bring legal action against the Renter before the competent authorities with the full weight and consequences of the law. A unilateral extension of the Agreement by Renter will be considered illicit use of the vehicle, in which case the Renter will be held liable for any damage to the vehicle.   

Driving restrictions:

Driving is allowed without restrictions in the territory of the country where you have rented the car. Any driving outside the area is forbidden without written permission. In case of violation of this rule the Renter is fully responsible for all cost in case of damage of the vehicle; a fine of 400,00 EUR is applied. 

Refueling costs:

The Vehicle will be supplied to the Renter with a full tank of fuel. If the Vehicle is returned with less than a full tank of fuel, the Renter must pay a refueling service charge of 20 EUR plus missing fuel at 1.8 EUR per liter.                                                                                                                                                                                                                                                                                                                                                                                                                         

Transport via Ferry:                                                                                                                                                                                                                                                                                                                                                                                                         

On request. Price is 25 EUR per rental including VAT. Please note that damages while ferrying are not covered by any insurance and the costumer is responsible for the full cost of the repair.

Penalties:

1) The Renter is fully responsible for all traffic and parking fines obtained during the rental and any other breach of law and its consequences.

2) If the fines described in paragraph (1) are paid by Eurorentals, the Renter will be charged the full amount of the penalty and a handling fee of of the amount of the penalty.

3) Upon Renter’s request, Eurorentals will supply him/her with a copy of any violation notice that originate from his/her use of the Vehicle and have been paid by Eurorentals.

4) In case of lost car documents Renter will be charged 250,00 EUR plus 50,00 EUR per day when the car cannot be used; maximum 500,00 EUR.

5) In case of lost car keys Renter will be charged 250,00 EUR plus 50,00 EUR per day when the car cannot be used; maximum 500,00 EUR.

6) If rental company receives request from police about driver`s details, the renter will be charged for every request 15,00 EUR without additional notice.

 

Technical fault:

In case a car suffers from a technical fault or damage, which is due to misuse, negligence or other caused by the car renter/renters, the car renter/renters is liable for the direct and potential indirect repair costs in full. If the car is under warranty, the car renter/renters is only liable for the related costs, which are not covered and compensated to the car rental by the warranty.,